
SHIPPING POLICY
Effective Date: October 26, 2023
A. Service Area
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Hyperlocal (Ingredients): We ship perishable ingredients and raw materials near to our or third-party only (via local partners like Dunzo/Porter).
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Pan-India (Tools/Appliances): Non-perishable tools and equipment are shipped across India.
B. Processing Time
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Order Cut-off: Orders placed before 2:00 PM are processed the same day.
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Dispatch: Orders are dispatched within 24-48 hours of payment confirmation.
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Delays: Processing may take longer during festive seasons or sales.
C. Delivery Estimates
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Local (near to our or third-party) : 1-2 Business Days.
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Metro Cities: 3-5 Business Days.
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Rest of India: 5-7 Business Days.
Note: Delivery times are estimates provided by our courier partners. BB Bake-n-Cook Classes is not liable for delays caused by weather, strikes, or courier operational issues
E. Damages in Transit
We take great care in packing delicate items (like glass essence bottles or ceramic moulds). However, if a package arrives visibly damaged:
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Do not accept the package from the courier if the box is crushed or open.
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If accepted, please record an unboxing video. This is mandatory to claim a refund for missing or damaged items.
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Contact us at 9685629309 within 24 hours.
F. Contact Information
For any shipping or return queries, please contact:
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Phone: 9685629309 / 9619490812
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Email: mohinig83@gmail.com
